Claims Support

File a Claim

Tell us what happened. We'll help you prepare the claim and follow it up with your insurer until it's settled.

How a Claim Works

We handle the paperwork and the follow-up. Your insurer assesses the claim and pays it.

1

Tell Us

Use the form below, call or WhatsApp us. Do it as soon as you can after the incident.

2

We Prepare It

We tell you which documents are needed and help you complete the insurer's claim form.

3

We Follow It Up

We submit the claim, chase the insurer and keep you posted.

4

Settlement

The insurer pays according to your policy terms.

Urgent Claim?

Don't wait for the form. Call or WhatsApp us during working hours. Out of hours, use the emergency number on your policy or medical card, then tell us the next working day.

Call +254 791 389 518

Tell Us What Happened

Documents You'll Usually Need

  • Your policy document or policy number
  • A police abstract, for theft or break-ins
  • Medical reports and receipts, for medical claims
  • Photos of the damage, for property claims

Don't wait until you have everything. Send the form now, then email documents to goldeneagleinsagency@gmail.com or send photos of them on WhatsApp.

Need Help With Your Claim?

Call or WhatsApp us, or email your documents.

Call Us

Talk your claim through with us

+254 791 389 518

WhatsApp Us

Send photos of documents and damage

+254 791 389 518

Email Us

Send your claim documents

goldeneagleinsagency@gmail.com

Monday to Friday: 8:00 AM to 5:00 PM · Saturday: 9:00 AM to 1:00 PM · Sunday: Closed